Substantive changes to pages, test cases and the method, newest first, followed by every recorded task run. Typo fixes are not listed.
2026-10-09 · Launch catalogue. Jobber and ServiceM8 tested on all 16 tasks; Housecall Pro, Workiz, ServiceTitan and Kickserv published as documented only, each with the reason stated on its page. Recommendations decided for the four operation profiles. Synthetic preview records removed from the site.
Limited the home comparison to tested products, added short task labels, moved operation choices into the profile picker and category band, and clarified decision summaries and dark-evidence thumbnails.
Added social sharing images, full Atom feeds and task-result downloads; tested product prices display their monthly verification cadence.
Integrated the signed house figures on operation profiles, guides, task results and comparison matrices; evidence strips derive from recorded executions.
Added build-derived laboratory figures, operation figures, a task comparison excerpt and own-evidence thumbnails to the home page.
Published the signed governance-first biography and disclosures; consolidated one-person bylines and the person page.
Flat-rate price book 1.1.1: format selectors show recorded product names and evidence levels. CSV and saved-row formats are unchanged.
Flat-rate price book 1.1.0: per-format UTF-8 BOM settings, constant export columns and mapping notes. Existing saved rows remain compatible.
Jobber · T-09 · pass: Technician Priya (fixture employee) on the phone, Job #13 'T-09 mobile field visit: AC condenser inspection' for Fixture residential customer 01 (the fixture service job for location 01 in this account).
Jobber · T-10 · partial: From Job #13 on the phone, Priya completed the visit with 'Close job and invoice now': invoice #4 'For Services Rendered', one line 'Service call' 1 x $11.00, tax $0, total and balance $11.00, salesperson Priya Fixture, created from job #13.
ServiceM8 · T-04 · partial: Mobile follow-up to exe-servicem8-t-04-20260930-1.
ServiceM8 · T-09 · partial: Technician Priya (fixture employee, signed in with a routed lab mailbox) on the phone, Job #16 for Fixture residential customer 01.
ServiceM8 · T-10 · partial: On Job #16 (after T-09), Priya opened Add Payment on the phone.
ServiceM8 · T-03 · partial: ServiceM8 has no sites/properties list and no parent-child client link: the client card has Client Details (name, address, contacts with roles such as Billing Contact), Billing Details (billing address, tax rate, payment terms) and Jobs.
ServiceM8 · T-04 · partial: Equipment tracking is the 'Asset Management' add-on (Add-on Directory label: Growing Plan); switched on in the trial ('Activated successfully').
ServiceM8 · T-05 · pass: Multi-option quotes use the 'Proposals' add-on (Add-on Directory label: Growing Plan), switched on in the trial.
ServiceM8 · T-06 · pass: Technician Priya (fixture employee, security role Staff, default permissions) logged in on the web app in the built-in browser.
ServiceM8 · T-07 · partial: Setup (API, before recording): eight fixture jobs #6-#13 (service-03..10, Fixture residential customers 03-10) booked on Thu Oct 1 2026 in 2-hour slots: Priya 8-10/10-12/1-3, Tyler 8-10/10-12/1-3, Marcus 1-3/3-5 (Marcus also holds job #5 8-12).
ServiceM8 · T-08 · pass: Multi-visit job with deposit.
ServiceM8 · T-11 · pass: Recurring maintenance needs the 'Recurring Jobs + Reminders' add-on (Add-on Directory label: Starter Plan; a separate free 'Simple Recurring Jobs' add-on also exists).
ServiceM8 · T-12 · pass: Job costing is the 'Job Costing' add-on (Premium Plan label), switched on through a short activation wizard: labour cost per hour for the 'Labour' item (we entered $25, an invented protocol amount) and material purchase costs (entered manually or by bulk import when no accounting package is connected).
ServiceM8 · T-13 · pass: Lab QBO company is the shared Global es-ES/EUR edition (decision 25-09); another field service app from a separate evaluation was still connected to it, idle (no approvals or syncs) - declared confound.
ServiceM8 · T-14 · partial: Self-service exports come with the free 'Advanced Reporting Pack' add-on ('exportable job and client lists for MS Excel'; description: 'Bulk Export - Download all your jobs, clients or materials').
ServiceM8 · T-15 · pass: Same two questions sent to every product tested in this campaign: (1) what can be exported without contacting support (customers, jobs, invoices, photos/attachments) and in which formats; (2) how to set up one payer (a property manager) with six service locations so a job at one unit bills the manager, and whether that is on the trialed plan.
ServiceM8 · T-16 · pass: Public US pricing page (servicem8.com/us/pricing, read 30 Sep 2026) and the in-app 'Choose a pricing plan' page (account region United States) show the same USD monthly prices: Free $0 (1 user, 30 jobs/month), Starter $29 (unlimited users, 50 jobs/month), Growing $79 (150 jobs), Premium $149 (500 jobs), Premium Plus $349 (1,500+ jobs).
Jobber · T-13 · pass: Lab caveat: we could not open a US QuickBooks company (US phone/billing address required), so the sync target is a QuickBooks Online Global trial company (Spain locale, EUR) rather than a US sandbox; Jobber's marketplace page did not restrict the connection.
ServiceM8 · T-01 · partial: Clients > Bulk Import Wizard accepts a CSV; the sample template has only Name, Contact First, Contact Last, Email Address.
ServiceM8 · T-02 · partial: Materials & Services > Bulk Import.
Jobber · T-01 · pass: Sign-up done by Hugo on 2026-09-28 00:30 (Google login; the email form returned 'An unexpected error occurred' with two different addresses).
Jobber · T-02 · partial: Jobber's Products & Services CSV template has Name, Description, Category (Service/Product), Unit Price, Unit Cost, Duration Minutes, quantity flags and Taxable: no item code field and no option tiers.
Jobber · T-03 · partial: Jobber's data model has no 'bill to another client' relationship: an invoice always bills the client that owns the property, and Jobber's own Properties article describes tenants as 'property contacts' of the paying client (help.getjobber.com/en/articles/properties/).
Jobber · T-04 · not-possible: Jobber has no equipment or asset record: there is nowhere to load ridgeline-equipment-39 with make, model, serial and install date, so no per-unit history exists.
Jobber · T-05 · pass: Quote #1 for Fixture residential customer 01 at 101 Fictional Example Lane with three line items from RIDGELINE-REPLACE-01 (good $100, better $110, best $120; descriptions match the fixture).
Jobber · T-06 · pass: Quote #2 for Fixture residential customer 01 at 101 Fictional Example Lane with RIDGELINE-REPAIR-01 (qty 1, $20.00).
Jobber · T-07 · partial: Setup: eight fixture jobs (service-01..08) scheduled on Wed Sep 30 2026 across Marcus, Priya and Tyler (2-hour slots 8-10, 10-12, 13-15); the Schedule day view showed them by technician with the 'before' state (Priya 3 visits, Tyler 2).
Jobber · T-08 · pass: New one-off job #11 'Multi-stage AC replacement (ridgeline-job-replacement-01)' for Fixture residential customer 05 at 105 Fictional Example Lane.
Jobber · T-11 · pass: Recurring job #12 'Maintenance plan - 2 visits a year (ridgeline-job-maintenance-01)' for Fixture residential customer 02 at 102 Fictional Example Lane.
Jobber · T-12 · pass: On the multi-stage job #11 ($200 price, RIDGELINE-REPLACE-02 with unit cost $0): Labor > Add time entry for Marcus Fixture, 8h at an employee cost of $10/h (fixture rate typed in the dialog; there is an option to apply the rate to the employee's future timesheet entries), total $80; Expenses > Add expense 'Condenser unit (fixture material)' $50, not reimbursable, receipt upload optional.
Jobber · T-14 · partial: Self-service export (28-09): every export is emailed to the account owner (up to 15 min), no direct download.
Jobber · T-15 · pass: Channel: in-app '?' > Get Support opens Jobber AI (beta) first; 'Connect with support' > 'Help using your Jobber Account' hands over to Intercom live chat (a human, first name only, redacted in evidence).
Jobber · T-16 · pass: Plans (USD, monthly / annual-promo per month then regular annual): Core 1 user $49 / $21 then $29; Connect 1 user $139 / $70 then $99; Grow 1 user $199 / $105 then $149.
Demo scorecard 1.0.0: task-based demo requests, three-vendor scoring, evidence-based selection, local autosave, CSV export and print.
Flat-rate price book 1.0.0: margin and markup calculations, local autosave, CSV import/export and explicitly synthetic preview column mappings.