T-16: Real cost for 1, 3 and 8 techs, including every add-on needed to pass T-01 to T-15

Name: T-16: Real cost for 1, 3 and 8 techs, including every add-on needed to pass T-01 to T-15
Creator: Hugo Barrio García

Task definition

T-16 · Real cost for 1, 3 and 8 techs, including every add-on needed to pass T-01 to T-15

Version 1.0.0 · Operator role: owner

Pass criteria: Figures with source and date; paywalled features listed

On the final trial day, review the ridgeline-operation executions for T-01 through T-15. List each used feature, its tested plan and every feature blocked by a plan or add-on requirement.
Collect current public pricing or a written quote for the plan and add-ons needed by those ridgeline-operation tasks. Record source, observation date, region, currency, billing period, included seats and conditions for each charge; leave unpublished amounts unknown.
Calculate the observed cost for ridgeline-operation with one technician, explicitly listing the chosen plan and each required add-on. Keep promotional and renewal charges separate and retain the source/date beside every amount.
Repeat the ridgeline-operation calculation for three and eight technicians using the verified per-user, flat or quoted terms. Do not extrapolate unknown tiers, bundled-seat charges or quote-only amounts; record "quote required" or "not verified" as applicable.
Reconcile the three ridgeline-operation totals against the T-01 to T-15 feature list. Capture the source records and a table of paywalled tasks, required plans/add-ons, exclusions and unresolved amounts.

Fixture used

Ridgeline Comfort Heating & Air · Version 1.0.0

ridgeline-operation · operation · 1.0.0

Results by product

Pinned: Jobber · ServiceM8. All tasks are shown on desktop; narrow screens start with differences. These selected results are available without JavaScript.

Task results for the pinned products. Missing results mean insufficient evidence.
Task	Housecall Pro	Jobber	Kickserv	ServiceM8	ServiceTitan	Workiz
T-16 Real cost	Housecall Pro Not tested UnverifiedT-16	Jobber Pass TestedT-16 2026-09-28	Kickserv Not tested UnverifiedT-16	ServiceM8 Pass TestedT-16 2026-09-30	ServiceTitan Not tested UnverifiedT-16	Workiz Not tested UnverifiedT-16

Price checked: Not verified
Last tested: 2026-09-30
Last edited: 2026-10-10

Housecall Pro

Not tested: Housecall Pro advertises a 14-day free trial, but its terms say the service is offered to users who reside in the US or Canada, and when we signed up on September 28, 2026 the onboarding form did not accept our Spanish phone number. Our lab is in Spain, so we have not run our tasks on it. What this page shows comes from public sources and is marked as documented, not tested.

Review: Housecall Pro

Jobber

pass · Grow

Plans (USD, monthly / annual-promo per month then regular annual): Core 1 user $49 / $21 then $29; Connect 1 user $139 / $70 then $99; Grow 1 user $199 / $105 then $149. Team tiers on the same page: 2-5 people = Connect $199 / $105 then $149, Grow $299 / $161 then $229, Plus (5 users) $499 / $280 then $399 (Contact Sales); 6-10 people = Connect $299 / $161 then $229, Grow $399 / $210 then $299, Plus (10 users) $599 / $315 then $449. Feature table (Plus|Grow|Connect|Core): Job costing = Plus, Grow only (T-12); Optional add-ons and markups = Plus, Grow only (T-05 optional line items); Two-way text messaging = Plus, Grow (dedicated number, T-07 SMS); Automated client notifications = Plus, Grow, Connect, not Core (T-07 visit reminders); QuickBooks Online and Xero sync = Plus, Grow, Connect, not Core (T-13); Checklists, Routing, GPS tracking, Time tracking, Expense tracking, Custom fields, Automatic payments = Plus, Grow, Connect; Progress invoicing and Online booking = all four (T-08); Files and media library, Job profit alerts, Crew scheduling = Plus only. Payments: card 2.9% + 30c, Tap to Pay 2.7% + 30c, ACH 1% (all plans). Add-ons: Marketing Suite $99/mo, Receptionist $29/mo, Pipeline $49/mo (not needed for T-01..T-15). Lowest plan that passes the whole protocol as executed = Grow (job costing + optional line items + QBO + notifications). Real cost: 1 tech = Grow $199/mo monthly ($105/mo first-year annual); 3 techs = Grow 2-5 tier $299/mo ($161 annual); 8 techs = Grow 6-10 tier $399/mo ($210 annual). Without job costing/optional items, Connect: $139 / $199 / $299. Note: the 14-day trial (Jobber AI said 'your trial account is on Core') exposed Grow-level features (job costing, optional line items, recurring jobs), so trial behaviour overstates Core. Sales tax excluded; prices US.

TestedT-162026-09-28

Execution exe-jobber-t-16-20260928-1 · Protocol 1.0.0 · MacBook Air M3 24 GB · macOS Tahoe 26.6.2 · Claude desktop built-in browser (Chromium) · Home fibre, Cádiz, Spain

Review: Jobber

Kickserv

Not tested: Kickserv's terms of service do not allow use of the service for benchmarking or competitive purposes, so we do not publish hands-on test results for it. What this page shows comes from public sources and is marked as documented, not tested.

Review: Kickserv

ServiceM8

pass · Premium Plus

Public US pricing page (servicem8.com/us/pricing, read 30 Sep 2026) and the in-app 'Choose a pricing plan' page (account region United States) show the same USD monthly prices: Free $0 (1 user, 30 jobs/month), Starter $29 (unlimited users, 50 jobs/month), Growing $79 (150 jobs), Premium $149 (500 jobs), Premium Plus $349 (1,500+ jobs). Pricing is by 'job credits' (each new job card uses one; a quote accepted into a work order does not use another), not per user; SMS have a monthly cap with an overage fee; going over the job credits allows 7 more days before an upgrade prompt; no lock-in, 14-day trial without card, 'full access to all features during your free trial'. Plan gates relevant to our protocol: Partial/Progress invoices (deposits) Starter+; Asset Management, Forms builder, Proposals (multi-option quotes), Bundles, Inbox Growing+; Job Costing, Markup Billing, Knowledge Premium+. Discrepancy: the public page lists 'Recurring Jobs' as 'Available in All Plans' (and in the Free column), while the in-app plan table and the Add-on Directory label 'Recurring Jobs + Reminders' as Starter Plan (a separate free 'Simple Recurring Jobs' add-on exists). Protocol needs (multi-option quotes, equipment, deposits, recurring, job costing) put a contractor on Premium ($149/mo) if job costing is required, otherwise Growing ($79/mo). The full-featured app is iOS; Android users get 'ServiceM8 Lite' (relevant for the mobile day). Add-on list with plan labels saved as addons-gates-20260930.txt.

TestedT-162026-09-30

Execution exe-servicem8-t-16-20260930-1 · Protocol 1.0.0 · MacBook Air M3 24 GB · macOS Tahoe 26.6.2 · Claude desktop built-in browser (Chromium) · Home fibre, Cádiz, Spain

Review: ServiceM8

ServiceTitan

Not tested: ServiceTitan has no self-serve trial. Its pricing page asks visitors to request pricing or book a demo with sales, and we do not open test accounts through sales calls. What this page shows comes from public sources and is marked as documented, not tested.

Review: ServiceTitan

Workiz

Not tested: Workiz advertises a 7-day free trial, but when we signed up on September 28, 2026 its onboarding asked for a phone number with a fixed +1 prefix, so we could not finish setup from our lab in Spain. The assistant on its website could not confirm availability outside the US and Canada and pointed us to a sales demo. We have not run our tasks on it. What this page shows comes from public sources and is marked as documented, not tested.

Review: Workiz

Evidence files

Jobber, T-16 (real cost for 1, 3 and 8 techs, including every add-on needed to pass T-01 to T-15): feature table. Own capture from the test account, fictional Ridgeline fixture data.
Task
T-16 — Real cost for 1, 3 and 8 techs, including every add-on needed to pass T-01 to T-15
Plan
Grow
Device
MacBook Air M3 24 GB
App version
getjobber.com/pricing, observed 2026-09-28 23:55 CEST (annual promo 'Save up to 40%, offer ends September 30th')
Captured
2026-09-28
Open full image

Jobber, T-16 (real cost for 1, 3 and 8 techs, including every add-on needed to pass T-01 to T-15): pricing 1user. Own capture from the test account, fictional Ridgeline fixture data.
Task
T-16 — Real cost for 1, 3 and 8 techs, including every add-on needed to pass T-01 to T-15
Plan
Grow
Device
MacBook Air M3 24 GB
App version
getjobber.com/pricing, observed 2026-09-28 23:55 CEST (annual promo 'Save up to 40%, offer ends September 30th')
Captured
2026-09-28
Open full image

Jobber, T-16 (real cost for 1, 3 and 8 techs, including every add-on needed to pass T-01 to T-15): pricing 2 5. Own capture from the test account, fictional Ridgeline fixture data.
Task
T-16 — Real cost for 1, 3 and 8 techs, including every add-on needed to pass T-01 to T-15
Plan
Grow
Device
MacBook Air M3 24 GB
App version
getjobber.com/pricing, observed 2026-09-28 23:55 CEST (annual promo 'Save up to 40%, offer ends September 30th')
Captured
2026-09-28
Open full image

Jobber, T-16 (real cost for 1, 3 and 8 techs, including every add-on needed to pass T-01 to T-15): pricing 6 10. Own capture from the test account, fictional Ridgeline fixture data.
Task
T-16 — Real cost for 1, 3 and 8 techs, including every add-on needed to pass T-01 to T-15
Plan
Grow
Device
MacBook Air M3 24 GB
App version
getjobber.com/pricing, observed 2026-09-28 23:55 CEST (annual promo 'Save up to 40%, offer ends September 30th')
Captured
2026-09-28
Open full image

ServiceM8, T-16 (real cost for 1, 3 and 8 techs, including every add-on needed to pass T-01 to T-15): addons gates 20260930. File exported from the test account, fictional Ridgeline fixture data.

Task: T-16 — Real cost for 1, 3 and 8 techs, including every add-on needed to pass T-01 to T-15
Plan: Premium Plus
Device: MacBook Air M3 24 GB
App version: ServiceM8 web app (go.servicem8.com), 2026-09-29, trial day 2; region English (United States)
Captured: 2026-09-30

Open evidence file