Jobber vs ServiceM8

Owner-operator

Profile: Owner-operator

Recommended

Best for

Owner-operator: 1 tech, owner does office work, phone-first

Why

On the phone it kept working in airplane mode, and the note, photo and completed visit we added offline reached the office by themselves within about a minute of reconnecting, with nothing lost (T-09).

The quote approved online became a job with nothing retyped (T-05), and a quote became a job and an invoice that carried the part the technician added in the field (T-06).

It recorded the most passes on the tasks that weigh most for a one-truck operation (setup, quoting and invoicing, the field app, payments and total cost), and support's live chat gave a correct but incomplete answer to both of our questions about 15 minutes after we asked (T-15).

Not for you if

You track individual units by serial number: Jobber had no equipment record in our trial, and history lives on the property, not the unit (T-04).
You need card payments working on day one: in our trial only cash, check and manual payment records were available, because Jobber Payments was not set up on the account (T-10).
You are counting on the lowest plan: the features we tested put a contractor on Grow, $199 a month for one person at the time of our check (T-16).

View this operation profile

Small residential shop

Profile: Small residential shop

Recommended

Jobber

Best for

Small residential shop: 2–10 techs, 1–2 office staff, service + replacements

Why

The quote approved online became a job with nothing retyped (T-05), and a quote became a job and an invoice that carried the part the technician added in the field (T-06).

Job costing showed labor, materials and profit on the job page without a spreadsheet (T-12), and a twice-a-year maintenance plan generated its four visits and scheduled an invoice after each one (T-11).

Not for you if

You track individual units by serial number: Jobber had no equipment record in our trial, and history lives on the property, not the unit (T-04).
You expect the app's search to find a job by its number: in our test it returned the customer and the address, not the job (T-09).
You want the displaced customer told automatically when an emergency bumps their slot: the reschedule notice is a manual send (T-07).

View this operation profile

Mixed service + projects

Profile: Mixed service + projects

Recommended

Jobber

Best for

Mixed service + projects: Quick service calls plus multi-visit jobs over weeks

Why

The quote approved online became a job with nothing retyped (T-05), and a quote became a job and an invoice that carried the part the technician added in the field (T-06).

A three-visit replacement stayed under one job with a 30/50/20 payment schedule that Jobber computed and invoiced itself (T-08), and job costing worked on that same job (T-12).

Not for you if

You track individual units by serial number: Jobber had no equipment record in our trial, and history lives on the property, not the unit (T-04).
Your payer is often not the owner of the service location: in our trial Jobber billed the client that owns the property, so a property manager's unit needed a workaround that either duplicates the location or demotes the tenant to a contact (T-03).

View this operation profile

Commercial-leaning

Profile: Commercial-leaning

Conditional

Jobber

Best for

Commercial-leaning: Maintenance contracts, multiple sites per customer, payer ≠ location

Why

Recurring maintenance visits were generated from one schedule, with an invoice scheduled after each (T-11), and job costing showed labor, expenses and profit on the job (T-12).

The field app synced offline work without help (T-09), and the QuickBooks sync passed once a 0% tax code existed (T-13).

Not for you if

Your payer is often not the owner of the service location: in our trial Jobber billed the client that owns the property, so a property manager's unit needed a workaround that either duplicates the location or demotes the tenant to a contact (T-03).
You track individual units by serial number: Jobber had no equipment record in our trial, and history lives on the property, not the unit (T-04).
Your customer list already has property managers or landlords: the importer takes one row per property and cannot link the payer, so that structure is rebuilt by hand after import (T-01, T-03).

Also consider

ServiceM8

View this operation profile

Same tasks, side by side

16 HVAC tasks have executions with our own evidence for both products.

Price checked: 2026-09-30
Last tested: 2026-10-05
Last edited: 2026-10-10

Pinned: Jobber · ServiceM8. Only differences are shown. These selected results are available without JavaScript.

Task results for the pinned products. Missing results mean insufficient evidence.
Task	Jobber	ServiceM8
T-01 Signup and import	Jobber Pass TestedT-01 2026-09-28	ServiceM8 Partial TestedT-01 2026-09-29
T-02 Price book import	Jobber Partial TestedT-02 2026-09-28	ServiceM8 Partial TestedT-02 2026-09-29
T-03 Multi-site customer	Jobber Partial TestedT-03 2026-09-28	ServiceM8 Partial TestedT-03 2026-09-30
T-04 Equipment history	Jobber Not possible TestedT-04 2026-09-28	ServiceM8 Partial TestedT-04 2026-09-30
T-05 3-option quote	Jobber Pass TestedT-05 2026-09-28	ServiceM8 Pass TestedT-05 2026-09-30
T-06 Quote to invoice	Jobber Pass TestedT-06 2026-09-28	ServiceM8 Pass TestedT-06 2026-09-30
T-07 Emergency dispatch	Jobber Partial TestedT-07 2026-09-28	ServiceM8 Partial TestedT-07 2026-09-30
T-08 Three-visit job	Jobber Pass TestedT-08 2026-09-28	ServiceM8 Pass TestedT-08 2026-09-30
T-09 Field visit, offline	Jobber Pass TestedT-09 2026-10-05	ServiceM8 Partial TestedT-09 2026-10-02
T-10 Take a payment	Jobber Partial TestedT-10 2026-10-05	ServiceM8 Partial TestedT-10 2026-10-02
T-11 Maintenance plan	Jobber Pass TestedT-11 2026-09-28	ServiceM8 Pass TestedT-11 2026-09-30
T-12 Job costing	Jobber Pass TestedT-12 2026-09-28	ServiceM8 Pass TestedT-12 2026-09-30
T-13 QuickBooks sync	Jobber Pass TestedT-13 2026-09-29	ServiceM8 Pass TestedT-13 2026-09-30
T-14 Export and leave	Jobber Partial TestedT-14 2026-09-28	ServiceM8 Partial TestedT-14 2026-09-30
T-15 Support	Jobber Pass TestedT-15 2026-09-28	ServiceM8 Pass TestedT-15 2026-09-30
T-16 Real cost	Jobber Pass TestedT-16 2026-09-28	ServiceM8 Pass TestedT-16 2026-09-30

Costs for the same team size

Team size for both products1 tech3 techs8 techs

Grow · flat · billed monthly · US / USD

Recorded prices in the tested plan’s family, selected by user capacity. Other user tiers are not separate protocol tests.

1 technician

Grow · 1 included user

Renewal

Monthly equivalent: $199.00
Annual equivalent: $2,388.00

Recurring-rate equivalents, not an introductory-year estimate. Billing and conditions remain separate for each charge below.

Recorded limits for Grow

team-size: 1 people included in this pricing tier

Plan: Grow

Renewal: $199.00 / month.

Monthly billing, 1 user tier as shown on the public pricing page. Sales tax excluded.

Source (public) · Observed 2026-09-28

3 technicians

Grow (2-5 people) · 5 included users

Renewal

Monthly equivalent: $299.00
Annual equivalent: $3,588.00

Recurring-rate equivalents, not an introductory-year estimate. Billing and conditions remain separate for each charge below.

Recorded limits for Grow (2-5 people)

team-size: 5 people included in this pricing tier

Plan: Grow (2-5 people)

Renewal: $299.00 / month.

Monthly billing, 2-5 user tier as shown on the public pricing page. Sales tax excluded.

Source (public) · Observed 2026-09-28

8 technicians

Grow (6-10 people) · 10 included users

Renewal

Monthly equivalent: $399.00
Annual equivalent: $4,788.00

Recurring-rate equivalents, not an introductory-year estimate. Billing and conditions remain separate for each charge below.

Recorded limits for Grow (6-10 people)

team-size: 10 people included in this pricing tier

Plan: Grow (6-10 people)

Renewal: $399.00 / month.

Monthly billing, 6-10 user tier as shown on the public pricing page. Sales tax excluded.

Source (public) · Observed 2026-09-28

Available add-ons

Marketing Suite · flat · Optional add-on listed at $99/month on the pricing page (28 Sep 2026); not needed for T-01 to T-15.
Receptionist · flat · Optional add-on listed at $29/month on the pricing page (28 Sep 2026); not needed for T-01 to T-15.
Pipeline · flat · Optional add-on listed at $49/month on the pricing page (28 Sep 2026); not needed for T-01 to T-15.

Premium Plus · flat · billed monthly · US / USD

Recorded prices in the tested plan’s family, selected by user capacity. Other user tiers are not separate protocol tests.

1 technician

Premium Plus · Unlimited users

Renewal

Monthly equivalent: $349.00
Annual equivalent: $4,188.00

Recurring-rate equivalents, not an introductory-year estimate. Billing and conditions remain separate for each charge below.

Recorded limits for Premium Plus

job-credits: 1500 new jobs per month (1,500+)

Plan: Premium Plus

Renewal: $349.00 / month.

US pricing page and the in-app plan chooser (account region United States) showed the same figure. Priced by job credits, not per user; SMS capped monthly with an overage fee. Sales tax excluded.

Source (public) · Observed 2026-09-30

3 technicians

Premium Plus · Unlimited users

Renewal

Monthly equivalent: $349.00
Annual equivalent: $4,188.00

Recurring-rate equivalents, not an introductory-year estimate. Billing and conditions remain separate for each charge below.

Recorded limits for Premium Plus

job-credits: 1500 new jobs per month (1,500+)

Plan: Premium Plus

Renewal: $349.00 / month.

US pricing page and the in-app plan chooser (account region United States) showed the same figure. Priced by job credits, not per user; SMS capped monthly with an overage fee. Sales tax excluded.

Source (public) · Observed 2026-09-30

8 technicians

Premium Plus · Unlimited users

Renewal

Monthly equivalent: $349.00
Annual equivalent: $4,188.00

Recurring-rate equivalents, not an introductory-year estimate. Billing and conditions remain separate for each charge below.

Recorded limits for Premium Plus

job-credits: 1500 new jobs per month (1,500+)

Plan: Premium Plus

Renewal: $349.00 / month.

US pricing page and the in-app plan chooser (account region United States) showed the same figure. Priced by job credits, not per user; SMS capped monthly with an overage fee. Sales tax excluded.

Source (public) · Observed 2026-09-30

Where each has a recorded pass

Jobber

From signup to the first job scheduled, including importing the 25 customers from CSV TestedT-01
3-option quote (AC replacement); the customer approves one option online TestedT-05
Quote → job → invoice; the tech adds a part in the field TestedT-06
Multi-stage replacement over 3 visits TestedT-08
On a phone: open the job, see equipment history, add photos, notes and a checklist, capture a signature; repeat offline TestedT-09
Maintenance plan with 2 visits a year and recurring billing TestedT-11
Job costing for the multi-stage job TestedT-12
QuickBooks Online sync of an invoice and a payment (sandbox) TestedT-13
Support: 2 standard questions via chat or email TestedT-15
Real cost for 1, 3 and 8 techs, including every add-on needed to pass T-01 to T-15 TestedT-16

Full review: Jobber

Official site: Jobber

ServiceM8

3-option quote (AC replacement); the customer approves one option online TestedT-05
Quote → job → invoice; the tech adds a part in the field TestedT-06
Multi-stage replacement over 3 visits TestedT-08
Maintenance plan with 2 visits a year and recurring billing TestedT-11
Job costing for the multi-stage job TestedT-12
QuickBooks Online sync of an invoice and a payment (sandbox) TestedT-13
Support: 2 standard questions via chat or email TestedT-15
Real cost for 1, 3 and 8 techs, including every add-on needed to pass T-01 to T-15 TestedT-16

Full review: ServiceM8

Official site: ServiceM8

Search results

Owner-operator

Small residential shop

Mixed service + projects

Commercial-leaning

Same tasks, side by side

Costs for the same team size

Where each has a recorded pass

Jobber

ServiceM8